Faq

  • How can I invest with alpha-finance.live ?

    To make a investment you must first become a member of alpha-finance.live . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you entered when signup.

  • Which e-currencies do you accept?

    We accept : ePayCore, Bitcoin, Bitcoin cash Dogecoin, Litecoin Ethereum, ripple, BNB, Steller, Dash, Tron and Tether.

  • How can I withdraw funds?

    Login to your account using your username and password and check the Withdraw section.

  • How long does it take for my deposit to be added to my account?

    Your account will be updated as fast, as you deposit.

  • How can I change my e-mail address or password?

    Log into your alpha-finance.live account and click on the "Account Information". You can change your password there. to change your email, write to support

  • What if I can't log into my account because I forgot my password?

    Click forgot password link, type your username or e-mail and you'll receive your account information sent to your email.

  • Does a daily profit paid directly to my currency account?

    No, profits are gathered on your alpha-finance.live account and you can withdraw them to your wallet anytime.

  • How do you calculate the interest on my account?

    Depending on each plan. Interest on your alpha-finance.live account is acquired Daily and for 15 days and credited to your available balance at the end of each day.

  • Can I do a direct deposit from my account balance?

    Yes! To make a deposit from your account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance.

  • Can I make an additional deposit to alpha-finance.live account once it has been opened?

    Yes, you can but all transactions are handled separately and profit gathered in your account balance.

  • After I make a withdrawal request, when will the funds be available on my ecurrency account?

    For security reasons, and in other to ensure the safety of our users funds, withdrawals are processed manually by our staff, and as a result, the time for processing vary. It can take anywhere from a minute up to 12 hours to be completed.

  • How can I change my password?

    You can change your password directly from your members area by editing it in your personal profile.

  • Can I lose money?

    Your funds are handled by a professional asset management team, so the is no cause to worry. you are not at risk of lossing money.

  • How can I check my account balances?

    You can access the account information 24 hours, seven days a week over the Internet.

  • May I open several accounts in your program?

    Yes, you can. But a user should not oppen several account under his first account on the same ip just to cheat the referral system. you can have as many accounts you want, but not linked by referral else the entire funds will be frozen.

  • Who manages the funds?

    These funds are managed by a team of alpha-finance.live investment experts.

  • Why it may take up to 12 hours for withdrawals?

    Withdrawals are verified to ensure the sustainability of the system, and to ensure security and the safety of users' funds

Our Support

support@alpha-finance.live

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